- Acronis true image wd edition 33 fails during installation how to#
- Acronis true image wd edition 33 fails during installation manuals#
- Acronis true image wd edition 33 fails during installation install#
- Acronis true image wd edition 33 fails during installation software#
If the solutions above do not resolve the issue of WD Backup not recognizing the drive, Acronis True Image WD Edition Software can be used instead.Ĭlick Here to download Acronis True Image WD Edition Software and refer to Answer ID 3689 Performing a backup using Acronis True Image WD Edition Software to configure a backup job.I am trying to clone my existing 500GB laptop drive to a new WD SSD Blue 500GB using Acronis True Image WD Edition that was downloaded from the WD site. To force the service to start at the time of system boot. If the process does not change to the Running status, the Service should be changed to Automatic.Verify if the WD Backup Drive Helper process changes to Running when WD Backup is started.Open WD Backup software from the Start Menu or from the icon tray.Right-click (or left-click if using Windows 7) on Start (Windows logo) at the bottom-left of the screen.
In the Run panel, type services.msc and press Enter.Click on Start (Windows logo) at the bottom-left of the screen.Verify the WD Backup Drive Helper services starts when WD Backup is opened.
Acronis true image wd edition 33 fails during installation install#
Download and Install WD Drive Utilities to unlock a password protected drive.ĭownload WD Drive Utility for Windows and MacOS.Download and Install the latest version of WD Backup.
Acronis true image wd edition 33 fails during installation how to#
Ensure the drive firmware is up to dateĪnswr ID 5460: How to update the firmware on a My Book or My Passport. Please refer to Answer ID 15132 List of supported drives by WD Backup If Windows does not see the drive, please refer to Answer ID 14925: Windows or macOS cannot find my driveĮnsure the drive is supported by WD Backup. Ensure the WD Drive is connected directly to the computer and NOT connected to a USB Hub.Įnsure the computer can see and access the drive. Acronis true image wd edition 33 fails during installation manuals#
If the issue is still not resolved, please continue with the troubleshooting steps listed below.Ĭheck your local PC anti virus, malware and or end point protection software to ensure WD Backup is allowed and not blocked.įor assistance, pleased contact your software vendor or refer to their technical user manuals or disable the software while troubleshooting.
Log In as the user with Administrator access. For awareness, please reference Answer ID 15097 Consequences of an Unsafe USB device ejection. If needed, please reference Answer ID 274 Unable to safely remove (unmount) a WD external drive in Windows. Safe Eject the drive from the computer if attachedįor instructions, please refer to Answer ID 15058 Safely removing the USB device from the computer. The My Passport or My Book USB drive is no longer attached to the computer or the drive is not recognized by the computer or WD Backup. Local PC Security, Anti Virus, Malware protection and or End Point Protection software may need to be configured to Allow WD Backup. It will not backup or pull data hosted remotely in Cloud Services such as Dropbox, Box, Google Drive, OneDrive.Ī Current WD Backup Plan fails with Target Missing or (Drive Offline) When using with the My Cloud NAS products, the software must be running from an operating system on the same local network.Īcronis True Image for Western Digital will only backup files and folders physically stored on the local drive. Use of this software requires download and installation to a system connected to at least one of the compatible Western Digital (WD, SanDisk, G-Technology) storage products. This offer may not be combined with other offers and is subject to change. This software is available only under a limited time offer and must be redeemed by download and install within 90 days of purchase or by December 31, 2023, whichever is earlier. WD Backup has reached its end of support life cycle.įor more details, please refer to Answer ID 30113: WD Backup: End of Support and Answer ID 28740: Western Digital Product Lifecycle Support Policy.Īcronis True Image for Western Digital can be used instead.ĭownload of this software provides a 5-year license to use it with your compatible drive. This answer explains why WD Backup reports target missing or drive offline.*END
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